Shipping & Returns

Shipping Policy

At Ricche Bâtard, we are committed to delivering high-quality products with efficient and reliable service.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.
• Processing times may be extended during high-volume periods, product launches, or promotions.

Shipping Time

• Standard Shipping: 3–7 business days
• Expedited Shipping (if available): 2–3 business days
• Delivery times are estimates and are not guaranteed.

Shipping Rates

• Shipping fees are calculated at checkout based on order size and destination.
• Promotional shipping offers may be available for limited periods.

Tracking

• Tracking information will be provided by email once your order ships.
• Please allow up to 24 hours for tracking updates.

Address Responsibility

Customers are solely responsible for providing accurate shipping information. Ricche Bâtard is not liable for lost, delayed, or misdelivered packages due to incorrect or incomplete addresses.

Final Sale Policy (No Returns / No Refunds)

ALL SALES ARE FINAL.

Ricche Bâtard does not accept returns, exchanges, or refunds under any circumstances, including but not limited to:

• Incorrect size selection
• Preference changes
• Dissatisfaction with fit, color, or design
• Shipping delays
• Accidental orders

By completing a purchase, you acknowledge and agree to this policy.

Limited Exceptions: Company Error

Refunds, replacements, or store credit will only be considered if the error was caused by Ricche Bâtard.

Eligible cases include:

• Incorrect item shipped
• Incorrect size or color sent
• Manufacturing defects
• Items damaged during shipment

Reporting Requirements

All claims must be submitted within 48 hours of confirmed delivery.

Contact:
📧 ricchebatard@gmail.com

Include:

• Order number
• Clear photographic evidence
• Detailed explanation of the issue

Claims submitted after 48 hours may be automatically denied.

Resolution Process

If your claim is approved, Ricche Bâtard reserves the right to:

• Replace the item,
• Issue a refund, or
• Provide store credit

The resolution method is determined at our discretion.

Approved refunds will be processed within 5–10 business days to the original payment method.

We reserve the right to deny claims involving misuse, alterations, excessive wear, or fraudulent activity.

Lost, Stolen, or Delivered Packages

• Ricche Bâtard is not responsible for packages marked as "Delivered" by the shipping carrier.
• Once tracking confirms delivery, responsibility transfers to the customer.
• For lost or stolen packages, customers must contact the carrier directly.

Fraud Prevention & Abuse

To protect our brand and customers, Ricche Bâtard monitors orders for fraud, abuse, and suspicious activity.

We reserve the right to:

• Cancel orders
• Refuse service
• Deny future purchases

in cases of suspected abuse or policy violations.

Policy Modifications

Ricche Bâtard reserves the right to modify this policy at any time without prior notice. Changes take effect immediately upon posting.

Customers are responsible for reviewing this policy before purchasing.

Contact Information

For shipping or order inquiries:

📧 Email: ricchebatard@gmail.com
🌐 Website: ricchebatard.com